30 DAY MONEY BACK GUARANTEE. NO QUIBBLE!
FREE MAINLAND UK SHIPPING ON ORDERS ABOVE £49
FRIENDLY CUSTOMER SUPPORT 
SAFE & SECURE PAYMENTS. ALL MAJOR CARDS
PRODUCT DETAILS
Doggy Ride Novel 15 Key Features
REVIEWS
SHIPPING
We offer Free Shipping on all our products over £49 for the UK mainland.
We do our best to have your order shipped within 2 (two) to 5 (five) business days from the date of your order. Please note some of our products are custom made or sourced from mainland Europe and some delivery times frames may be between 5 (five) and 21 (twenty-one) business days. Shipping times will be accurately displayed at checkout. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.
We endeavor to have your order delivered in the shortest amount of time possible. Express delivery for the next day or within 48 hours is available in certain instances at an extra cost. Please email support@hitchabike.co.uk for an accurate quote.
If, due to circumstances beyond our reasonable control, a product becomes out of stock after an order has been placed, the customer will be notified by email and given an option to cancel the order and receive a full refund.
The customer should be aware that if an order consists of more than one product, these products may be delivered separately. In these cases, the customer will accept part delivery of an order.
Order confirmation
When we receive your order, we provide you with a confirmation to your email.
In addition, when you receive your order confirmation we have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your desired item is available and can be despatched.
In the event that your items are unavailable for immediate despatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions.
When items are available to be dispatched, we process the charges and prepare to despatch your order.
Please note if an order consists of more than one product, these products may be delivered separately as soon as they become available.
Redirections & Safe Spaces
Please be careful if nominating a safe space with with courier. Please ensure the area chose is safe and secure. We will not accept liability for items stolen if this method of delivery has been selected by the customer.
Where does Hitch A Bike deliver?
We deliver to all of the UK. Deliveries to Scottish Highlands, Northern Ireland and UK offshore islands may take an additional day to arrive.
RETURNS
Cancellations & Refunds
If your order has been shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order. The refund will be issued to the customer within 14 days of receipt of the product. Refunds on returns will only be accepted if the customer returns the product in its original packaging, unused, with all labels intact and any documentation that comes with the item.
Please note some of our featured products are shipped from various countries in the EU. These items have limited return policies. In some cases, an item may only be returned if it was received in a damaged condition. You (the buyer) will incur all costs related to the return shipping of these items.
If you have ordered an incorrect-sized item then please contact us as soon as possible and we can amend the product size for you before the item is dispatched.
Damages